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2026-27 Program
Mon
Mon - Lecture 1:
With decades of experience as a restorative dentist, educator, and Past President of the American Dental Association, Brett H. Kessler, DDS guides clinicians through a relationship-driven, comprehensive approach to patient care. He outlines how co-discovery, value-based communication, and structured diagnostic processes—including comprehensive exams, occlusal evaluation, photographic records, and review-of-findings conversations—build trust and increase patient engagement. Using real clinical examples, Dr. Kessler demonstrates how focusing on health, function, and esthetics leads to clearer treatment planning, stronger case acceptance, and dentistry that can last a lifetime.
Brett H. Kessler, DDS
is the recent past president of the American Dental Association and has practiced esthetic, functional, and reconstructive dentistry since 1995. A nationally recognized leader, he has served as president of the Colorado Dental Association and as a Trustee of the ADA, where he chaired multiple committees including the Science and Research Institute and Audit Committee. Dr. Kessler is a frequent national and international speaker on well-being and leadership, and a Fellow of the American College of Dentists, International College of Dentists, and Pierre Fauchard Academy. He has also been consistently recognized as a “Top Dentist” and honored for his contributions to health and wellness.
You may contact Dr. Kessler with your questions or comments at bikodds@gmail.com.
Mon - Lecture 2:
Artificial intelligence is transforming how clinicians interpret imaging and make diagnostic decisions. In this lecture, Chris Balaban, DMD, MSc, FACD, reviews how AI models are trained, validated, and applied to dental radiography. The discussion covers key concepts such as machine learning, pattern recognition, and the use of annotated clinical datasets to build diagnostic tools. Participants gain a clear understanding of how AI systems function and how they can enhance diagnostic consistency and clinical accuracy.
Chris Balaban, DMD, MSc, FACD
is a practicing dentist in Fort Myers, Florida and former Vice President of Clinical Affairs at Overjet, a leader in dental artificial intelligence. He earned his dental degree summa cum laude from Boston University and holds a master’s in Biomedical Science. He is a Fellow of the American College of Dentists.& Blending clinical expertise with a passion for technology, Dr. Balaban has been instrumental in advancing the use of AI in dentistry, helping drive Overjet’s growth and FDA-cleared innovations. He has authored numerous publications on dental AI, contributed to the ADA’s whitepaper on augmented intelligence, and collaborates with leading dental organizations to integrate AI into clinical practice.
You may contact Dr. Balaban with your questions and comments by email at marvard@bu.edu.
Mon - Lecture 3:
Brian J. Jackson, DDS, Diplomate of the American Board of Oral Implantology/Implant Dentistry and Past President of the American Academy of Implant Dentistry, presents a comprehensive approach to implant site development and preservation. Drawing on extensive clinical and surgical experience, Dr. Jackson reviews patient evaluation, risk factor assessment, and the biological principles underlying successful bone regeneration. He demonstrates step-by-step techniques for atraumatic extraction, socket grafting, and membrane use, supported by classification systems and real clinical cases. Participants gain practical strategies to preserve bone volume, optimize implant positioning, and improve both functional and esthetic outcomes.
Brian J. Jackson, DDS
is an implant surgeon and reconstructive dentist with more than 20 years of experience placing and restoring dental implants. He earned his Doctor of Dental Surgery degree from SUNY Buffalo and completed advanced training in oral implantology at New York University. A board-certified implant dentist, Dr. Jackson is a Diplomate of the American Board of Oral Implantology and an Honored Fellow of the American Academy of Implant Dentistry. He is a past president of the AAID and remains deeply involved in education, serving as Director of the Boston MaxiCourse and Co-Director of the Nashville MaxiCourse, as well as leading international surgical training programs.
You may contact Dr. Jackson with your questions and comments by email at bjjddsimplant@aol.com.
Mon - Lecture 4:
Robert A. Convissar, DDS, FAGD, Director of Laser Dentistry at New York Presbyterian Hospital, is a pioneer in the use of laser technologies in dentistry and a sought-after international lecturer. In this lecture, Dr. Convissar provides an in-depth look at the LANAP protocol—a laser-based treatment for moderate to advanced periodontal disease. Attendees will explore the indications, procedural steps, clinical benefits, and patient selection criteria for LANAP. The lecture also covers the biological rationale behind periodontal regeneration, healing expectations, and comparison with traditional flap surgery. Emphasis is placed on integrating LANAP into modern periodontal practice to enhance outcomes and patient satisfaction.
Robert Convissar, DDS
is a pioneer in the field of laser dentistry. One of the first dentists in the world to incorporate lasers into general practice he has close to 4 decades of experience with CO2, Diode, Erbium, Nd. YAG and PBM wavelengths. He has authored over twenty peer-reviewed papers and 7 laser textbooks. As an international lecturer, he has delivered close to 400 Laser Certification and Laser Tongue Tie Certification courses worldwide. He practices laser-assisted dentistry in New York City. He is the only dentist in the world to have the triad of awards: Diplomate of the American Board of Laser Surgery, Fellow of the American Society of Laser Medicine and Surgery, Master of the Academy of Laser Dentistry, as well as being a Fellow of the Academy of General Dentistry His seminal textbook Principles and Practice of Laser Dentistry, now in its 3rd edition, has been the standard textbook on laser dentistry for over a decade. He practices laser dentistry in New York City, where he also serves as Director of Laser Dentistry at New York Presbyterian Hospital of Queens.
You may contact Dr. Convissar with your questions or comments at laserbobdds@gmail.com.
Tue & Sat
Tue & Sat - Lecture 1:
Renowned endodontist and international educator Gary Glassman, DDS, presents a focused lecture on achieving predictable endodontic access. Drawing on decades of clinical experience and teaching, Dr. Glassman reviews the biologic and mechanical objectives of access cavity preparation, emphasizing straight-line access, three-dimensional anatomy, and the laws of pulp chamber floor anatomy. Practical tips, bur selection, ultrasonic use, and tooth-specific access strategies are highlighted to help clinicians locate canals efficiently, avoid iatrogenic errors, and improve overall endodontic outcomes.
Gary Glassman, DDS
is a board certified endodontist and national recognized speaker. The author of numerous publications, Dr. Glassman lectures globally on endodontics, is on staff at the University of Toronto, Faculty of Dentistry in the graduate department of endodontics, and was an Adjunct Professor of Dentistry and Director of Endodontic Programming for the University of Technology, Kingston, Jamaica from 2010 to 2017. Gary has presented at major dental conferences around the world including the annual conference for the European Society of Endodontology, The Canadian Dental Association, The Ontario Dental Association, The California Dental Association, The Texas Dental Association, The Greater New York Dental Meeting, The Pacific Dental Conference, Washington’s Nation’s Capitol Dental Meeting, The Chicago Mid Winter Dental Meeting and the Irish Dental Association. A Fellow of the Royal College of Dentists of Canada, Fellow of the American College of Dentists, Fellow of the Academy of Dentistry International, Fellow of the Pierre Fauchard Academy, and Fellow of the Academy of Dental-Facial Aesthetics, Gary is the endodontic editor for Oral Health dental journal and Inside Dentistry.
You may contact Dr. Glassman with your questions or comments at gary@rootcanals.ca.
Tue & Sat - Lecture 2:
Chris Balaban, DMD, MSc, FACD, an expert in clinical innovation and technology integration, explores the growing role of artificial intelligence in improving diagnostic performance and patient engagement. He examines how AI-assisted tools enhance detection of pathology, reduce variability in interpretation, and support more effective communication with patients. Through clinical examples, the lecture highlights how AI can increase case acceptance and streamline workflow. Participants leave with practical insight into how AI is already influencing day-to-day clinical care.
Chris Balaban, DMD, MSc, FACD
is a practicing dentist in Fort Myers, Florida and former Vice President of Clinical Affairs at Overjet, a leader in dental artificial intelligence. He earned his dental degree summa cum laude from Boston University and holds a master’s in Biomedical Science. He is a Fellow of the American College of Dentists.& Blending clinical expertise with a passion for technology, Dr. Balaban has been instrumental in advancing the use of AI in dentistry, helping drive Overjet’s growth and FDA-cleared innovations. He has authored numerous publications on dental AI, contributed to the ADA’s whitepaper on augmented intelligence, and collaborates with leading dental organizations to integrate AI into clinical practice.
You may contact Dr. Balaban with your questions and comments by email at marvard@bu.edu.
Tue & Sat - Lecture 3:
Smile design and restorative planning are strengthened when orthodontic principles guide diagnosis. In this introductory lecture, Dr. Sal Lotardo, DDS, FAACD, an experienced educator in Restorative Driven Orthodontics, reviews a practical framework for evaluating facial esthetics, tooth position, and occlusal relationships to support minimally invasive, predictable treatment. Through focused case examples, he demonstrates how GP-directed orthodontic tooth movement can optimize restorative outcomes and enhance overall smile esthetics.
Sal Lotardo, DDS, FAACD
is an Accredited Fellow and past President of the American Academy of Cosmetic Dentistry. He is the current Accreditation Chair for the American Board of Cosmetic Dentistry. After obtaining his degree at The Stony Brook School of Dental Medicine he founded Bella Smiles of Long Island, a multi-location group practice focused on Comprehensive Cosmetic and Implant Dentistry. Dr. Lotardo has published multiple articles and lectures internationally on Smile Design, Cosmetic Dentistry and Restorative Driven Orthodontics.
You may contact Dr. Lotardo with your questions and comments by email at drl@bellasmilesnow.com.
Tue & Sat - Lecture 4:
Dr. Robert A. Convissar, DDS, FAGD—Diplomate of the American Board of Laser Surgery and a global authority on dental lasers—guides participants through the science and applications of photobiomodulation. Drawing from over 4,000 scientific studies and his extensive clinical experience, Dr. Convissar explores PBM’s role in pediatric oral health, including its use before and after tongue-tie releases in neonates. This engaging and evidence-based talk highlights how PBM improves healing, reduces procedural pain, and enhances outcomes—offering a powerful, non-invasive tool for today’s dental practitioners.
Robert Convissar, DDS
is a pioneer in the field of laser dentistry. One of the first dentists in the world to incorporate lasers into general practice he has close to 4 decades of experience with CO2, Diode, Erbium, Nd. YAG and PBM wavelengths. He has authored over twenty peer-reviewed papers and 7 laser textbooks. As an international lecturer, he has delivered close to 400 Laser Certification and Laser Tongue Tie Certification courses worldwide. He practices laser-assisted dentistry in New York City. He is the only dentist in the world to have the triad of awards: Diplomate of the American Board of Laser Surgery, Fellow of the American Society of Laser Medicine and Surgery, Master of the Academy of Laser Dentistry, as well as being a Fellow of the Academy of General Dentistry His seminal textbook Principles and Practice of Laser Dentistry, now in its 3rd edition, has been the standard textbook on laser dentistry for over a decade. He practices laser dentistry in New York City, where he also serves as Director of Laser Dentistry at New York Presbyterian Hospital of Queens.
You may contact Dr. Convissar with your questions or comments at laserbobdds@gmail.com.
Wed & Sun
Wed & Sun - Lecture 1:
Advances in endodontic irrigation have reshaped how clinicians approach canal disinfection and treatment safety. Gary Glassman, DDS, a globally recognized endodontic educator, author, and clinician, reviews the science behind irrigants, delivery methods, and activation technologies. Drawing on decades of clinical experience and published research, he discusses irrigant selection, pressure dynamics, smear layer removal, biofilm management, and strategies to prevent irrigation accidents, providing practical guidance that can be immediately applied in everyday practice.
Gary Glassman, DDS
is a board certified endodontist and national recognized speaker. The author of numerous publications, Dr. Glassman lectures globally on endodontics, is on staff at the University of Toronto, Faculty of Dentistry in the graduate department of endodontics, and was an Adjunct Professor of Dentistry and Director of Endodontic Programming for the University of Technology, Kingston, Jamaica from 2010 to 2017. Gary has presented at major dental conferences around the world including the annual conference for the European Society of Endodontology, The Canadian Dental Association, The Ontario Dental Association, The California Dental Association, The Texas Dental Association, The Greater New York Dental Meeting, The Pacific Dental Conference, Washington’s Nation’s Capitol Dental Meeting, The Chicago Mid Winter Dental Meeting and the Irish Dental Association. A Fellow of the Royal College of Dentists of Canada, Fellow of the American College of Dentists, Fellow of the Academy of Dentistry International, Fellow of the Pierre Fauchard Academy, and Fellow of the Academy of Dental-Facial Aesthetics, Gary is the endodontic editor for Oral Health dental journal and Inside Dentistry.
You may contact Dr. Glassman with your questions or comments at gary@rootcanals.ca.
Wed & Sun - Lecture 2:
Successfully integrating artificial intelligence into clinical practice requires more than understanding the technology, it demands thoughtful implementation. In this lecture, Chris Balaban, DMD, MSc, FACD, outlines how AI tools can be incorporated into workflows, documentation, and patient interactions. He reviews real-world applications, including payer integration, 3D workflows, and operational efficiencies driven by AI. Participants gain practical strategies for adopting AI in a way that enhances care quality, improves efficiency, and aligns with evolving clinical and regulatory expectations.
Chris Balaban, DMD, MSc, FACD
is a practicing dentist in Fort Myers, Florida and former Vice President of Clinical Affairs at Overjet, a leader in dental artificial intelligence. He earned his dental degree summa cum laude from Boston University and holds a master’s in Biomedical Science. He is a Fellow of the American College of Dentists.& Blending clinical expertise with a passion for technology, Dr. Balaban has been instrumental in advancing the use of AI in dentistry, helping drive Overjet’s growth and FDA-cleared innovations. He has authored numerous publications on dental AI, contributed to the ADA’s whitepaper on augmented intelligence, and collaborates with leading dental organizations to integrate AI into clinical practice.
You may contact Dr. Balaban with your questions and comments by email at marvard@bu.edu.
Wed & Sun - Lecture 3:
Practicing attorney and orthodontist, Eric. J. Ploumis, DMD, JD, reviews dentistry’s new market forces and emerging structures along with the resulting challenges and opportunities to both junior dentists and senior practitioners seeking to transition. Areas discussed include traditional and alternative employment opportunities, current practice demography and distribution, senior doctor-associate dynamics, start-up practice pros and cons, part-time employment, the upside and downside of the multi-specialty practice, hospital and public entity dentistry, and a deep dive into industry disrupters including corporate dentistry, excessive student loan debt and DSOs.
Eric Ploumis, DMD, JD
is an attorney, orthodontist, Adjunct Clinical Associate Professor in Graduate Orthodontics at New York University College of Dentistry, and clinical attending faculty at Wyckoff Heights Hospital Pediatric Residency Program. His legal practice as of-counsel with Rivkin Radler, LLP focuses on business and transactional issues related to the practice of dentistry including practice transitions, partnership and employment agreements, office leases and the defense of allegations of professional misconduct. Dr. Ploumis also maintains a practice in orthodontics in New York City, has contributed to many dental journals and is a frequent national speaker on dental-legal topics.
You may contact Dr. Ploumis with your questions and comments by email at EPloumis@DentalPracticeLawyers.com.
Wed & Sun - Lecture 4:
Managing anterior wear and achieving ideal implant conditions often requires more than restorative dentistry alone. This lecture explores orthodontic strategies such as forced eruption, intrusion, torque control, and space management to improve soft- and hard-tissue support, create restorative space, and optimize implant sites. Drawing from numerous clinical cases in the presentation— including super-eruption due to wear, esthetic zone implant preparation, and decisions between intrusion and crown lengthening, Dr. Sal Lotardo, DDS, FAACD, an accomplished clinician and educator in Restorative Driven Orthodontics, demonstrates how thoughtful tooth movement can significantly elevate esthetic and functional outcomes.
Sal Lotardo, DDS, FAACD
is an Accredited Fellow and past President of the American Academy of Cosmetic Dentistry. He is the current Accreditation Chair for the American Board of Cosmetic Dentistry. After obtaining his degree at The Stony Brook School of Dental Medicine he founded Bella Smiles of Long Island, a multi-location group practice focused on Comprehensive Cosmetic and Implant Dentistry. Dr. Lotardo has published multiple articles and lectures internationally on Smile Design, Cosmetic Dentistry and Restorative Driven Orthodontics.
You may contact Dr. Lotardo with your questions and comments by email at drl@bellasmilesnow.com.
Thu
Thu - Lecture 1:
Purpose-driven leadership is essential in a profession facing rapid disruption and increasing public health challenges. This lecture explores how defining mission, clarifying values, and strengthening trust can guide leaders through uncertainty and unify teams. Brett Kessler, DDS, Past President of the American Dental Association and a nationally recognized leadership educator, shares practical insights from his own experience leading the ADA through significant headwinds. Through frameworks such as core values, mission statements, and Stephen Covey’s “Seven Habits,” Dr. Kessler illustrates how intentional, collaborative leadership can elevate both individual performance and organizational impact.
Brett H. Kessler, DDS
is the recent past president of the American Dental Association and has practiced esthetic, functional, and reconstructive dentistry since 1995. A nationally recognized leader, he has served as president of the Colorado Dental Association and as a Trustee of the ADA, where he chaired multiple committees including the Science and Research Institute and Audit Committee. Dr. Kessler is a frequent national and international speaker on well-being and leadership, and a Fellow of the American College of Dentists, International College of Dentists, and Pierre Fauchard Academy. He has also been consistently recognized as a “Top Dentist” and honored for his contributions to health and wellness.
You may contact Dr. Kessler with your questions or comments at bikodds@gmail.com.
Thu - Lecture 2:
Immediate implant placement in the esthetic zone requires precise surgical technique and careful prosthetic planning to achieve optimal functional and cosmetic outcomes. In this lecture, Brian J. Jackson, DDS, Diplomate of the American Board of Oral Implantology/Implant Dentistry and Past President of the American Academy of Implant Dentistry, presents a step-by-step approach to immediate implant placement and provisionalization in anterior sites. He reviews case selection, atraumatic extraction, implant positioning, and criteria for achieving primary stability, along with techniques for provisionalization that preserve soft tissue contours. Through detailed clinical cases, Dr. Jackson highlights key decision points that influence esthetic success, including torque thresholds, occlusion management, and healing protocols.
Brian J. Jackson, DDS
is an implant surgeon and reconstructive dentist with more than 20 years of experience placing and restoring dental implants. He earned his Doctor of Dental Surgery degree from SUNY Buffalo and completed advanced training in oral implantology at New York University. A board-certified implant dentist, Dr. Jackson is a Diplomate of the American Board of Oral Implantology and an Honored Fellow of the American Academy of Implant Dentistry. He is a past president of the AAID and remains deeply involved in education, serving as Director of the Boston MaxiCourse and Co-Director of the Nashville MaxiCourse, as well as leading international surgical training programs.
You may contact Dr. Jackson with your questions and comments by email at bjjddsimplant@aol.com.
Thu - Lecture 3:
Successful endodontic treatment begins with predictable canal shaping. This lecture focuses on the biologic and mechanical goals of shaping, emphasizing glide path creation, patency maintenance, and the development of a “deep shape” that facilitates effective irrigation and obturation. Gary Glassman, DDS, a globally recognized endodontist and educator, draws on decades of clinical experience to review modern rotary shaping concepts, file design, and technique protocols. Practical pearls and case-based insights help clinicians shape canals more safely, efficiently, and consistently.
Gary Glassman, DDS
is a board certified endodontist and national recognized speaker. The author of numerous publications, Dr. Glassman lectures globally on endodontics, is on staff at the University of Toronto, Faculty of Dentistry in the graduate department of endodontics, and was an Adjunct Professor of Dentistry and Director of Endodontic Programming for the University of Technology, Kingston, Jamaica from 2010 to 2017. Gary has presented at major dental conferences around the world including the annual conference for the European Society of Endodontology, The Canadian Dental Association, The Ontario Dental Association, The California Dental Association, The Texas Dental Association, The Greater New York Dental Meeting, The Pacific Dental Conference, Washington’s Nation’s Capitol Dental Meeting, The Chicago Mid Winter Dental Meeting and the Irish Dental Association. A Fellow of the Royal College of Dentists of Canada, Fellow of the American College of Dentists, Fellow of the Academy of Dentistry International, Fellow of the Pierre Fauchard Academy, and Fellow of the Academy of Dental-Facial Aesthetics, Gary is the endodontic editor for Oral Health dental journal and Inside Dentistry.
You may contact Dr. Glassman with your questions or comments at gary@rootcanals.ca.
Thu - Lecture 4:
Gary Glassman, DDS, a globally recognized endodontist, author, and international lecturer, builds on foundational shaping principles by exploring advanced strategies that prioritize dentin preservation and long-term tooth survival. In this lecture, Dr. Glassman reviews modern instrumentation concepts including conservative access, pericervical dentin preservation, regressive taper design, and the clinical application of contemporary rotary and reciprocating systems. Drawing on extensive research and clinical experience, he provides practical guidance to help clinicians shape canals more safely while maintaining structural integrity and optimizing endodontic outcomes.
Gary Glassman, DDS
is a board certified endodontist and national recognized speaker. The author of numerous publications, Dr. Glassman lectures globally on endodontics, is on staff at the University of Toronto, Faculty of Dentistry in the graduate department of endodontics, and was an Adjunct Professor of Dentistry and Director of Endodontic Programming for the University of Technology, Kingston, Jamaica from 2010 to 2017. Gary has presented at major dental conferences around the world including the annual conference for the European Society of Endodontology, The Canadian Dental Association, The Ontario Dental Association, The California Dental Association, The Texas Dental Association, The Greater New York Dental Meeting, The Pacific Dental Conference, Washington’s Nation’s Capitol Dental Meeting, The Chicago Mid Winter Dental Meeting and the Irish Dental Association. A Fellow of the Royal College of Dentists of Canada, Fellow of the American College of Dentists, Fellow of the Academy of Dentistry International, Fellow of the Pierre Fauchard Academy, and Fellow of the Academy of Dental-Facial Aesthetics, Gary is the endodontic editor for Oral Health dental journal and Inside Dentistry.
You may contact Dr. Glassman with your questions or comments at gary@rootcanals.ca.
Fri
Fri - Lecture 1:
The divide between dentistry and medicine continues to shape patient outcomes, access, and national health policy. In this forward-looking keynote, Brett H. Kessler, DDS, Past President of the American Dental Association, examines why oral health must be recognized as essential care and how medical–dental integration can transform population health. Dr. Kessler reviews current disparities, policy developments, and emerging innovations, from salivary diagnostics to AI and outlines a vision for a prevention-focused, whole-health model of dentistry. His insights provide clinicians with a practical and inspiring roadmap for elevating oral health within the broader healthcare system.
Brett H. Kessler, DDS
is the recent past president of the American Dental Association and has practiced esthetic, functional, and reconstructive dentistry since 1995. A nationally recognized leader, he has served as president of the Colorado Dental Association and as a Trustee of the ADA, where he chaired multiple committees including the Science and Research Institute and Audit Committee. Dr. Kessler is a frequent national and international speaker on well-being and leadership, and a Fellow of the American College of Dentists, International College of Dentists, and Pierre Fauchard Academy. He has also been consistently recognized as a “Top Dentist” and honored for his contributions to health and wellness.
You may contact Dr. Kessler with your questions or comments at bikodds@gmail.com.
Fri - Lecture 2:
Brian J. Jackson, DDS, Diplomate of the American Board of Oral Implantology/Implant Dentistry and Past President of the American Academy of Implant Dentistry, presents a focused approach to immediate implant placement inposterior sites. Drawing on extensive surgical experience, Dr. Jackson reviews atraumatic extraction of multi-rooted teeth, implant positioning strategies, and techniques to achieve primary stability in challenging bone conditions. He emphasizes key differences between anterior and posterior protocols, including load management, occlusal considerations, and prosthetic planning. Through detailed clinical cases, participants gain practical strategies to improve efficiency, reduce treatment time, and achieve predictable outcomes in posterior implant placement.
Brian J. Jackson, DDS
is an implant surgeon and reconstructive dentist with more than 20 years of experience placing and restoring dental implants. He earned his Doctor of Dental Surgery degree from SUNY Buffalo and completed advanced training in oral implantology at New York University. A board-certified implant dentist, Dr. Jackson is a Diplomate of the American Board of Oral Implantology and an Honored Fellow of the American Academy of Implant Dentistry. He is a past president of the AAID and remains deeply involved in education, serving as Director of the Boston MaxiCourse and Co-Director of the Nashville MaxiCourse, as well as leading international surgical training programs.
You may contact Dr. Jackson with your questions and comments by email at bjjddsimplant@aol.com.
Fri - Lecture 3:
Dental billing trainer and host of “The Dental Billing Podcast”, Ericka Aguilar, offers a 2-part talk on strategies and techniques for reducing and even eliminating dental billing denials. After defining the nature and scope of the problem, Ms. Aguilar reviews the most denied procedures as well as the most commonly stated reasons for denial, actual reasons for claims rejection, bad faith denial practices, regulatory oversight and consumer protection, self-funded vs. fully insured plans, the elements of clean valid claims, and effective whistleblowing.
Ericka Aguilar
has over 20 years experience in the dental industry assisting dentists in improving their key performance indicators by providing guidance on dental billing and coding. She is the owner of Hidden Dental Profits, a business specializing in dentists streamlining and improving the dental billing cycle processes and enhancing their revenue from dental insurance.
You may contact Ms. Aguilar with your comments or questions at 951-416-5106 or by email at billingcoach@hiddendentalprofit.com.
Fri - Lecture 4:
In part 2 of her presentation, dental billing coach and national presenter, Ericka Aquilar, reviews the step-by-step process for overcoming specific claims denials as well as patterns of rejection. Issues addressed include proper submission verification, effective insurance claims department conversations, leveraging the office of the state insurance commissioner, the stages of the denial appeals process and strategies for optimally navigating them, the benefits of becoming known as a “whistleblower office”, and helpful denial management implementation tips.
Ericka Aguilar
has over 20 years experience in the dental industry assisting dentists in improving their key performance indicators by providing guidance on dental billing and coding. She is the owner of Hidden Dental Profits, a business specializing in dentists streamlining and improving the dental billing cycle processes and enhancing their revenue from dental insurance.
You may contact Ms. Aguilar with your comments or questions at 951-416-5106 or by email at billingcoach@hiddendentalprofit.com.